Category Archives: Solution

2 Ways to Improve Liner Service Quality

In a recent annual shipper satisfaction survey conducted by Drewry and the European Shippers’ Council (ESC) for 400 shippers and forwarders, it was revealed that shipper’s satisfaction with documentation accuracy scored 3.4 out of 5, but the quality of the customer service received only 2.9. The survey also reveals that carrier performance has deteriorated in… Read More »

Reinventing For The Future

Technological disruption within the maritime industry is transforming before our very eyes. Markets have been roiled by the recent merger of large shipping liners and the economic uncertainties between America and China. There are also issues with the shift in consumer purchasing preferences to buy experiences than goods. All these have contributed to a cautious… Read More »

‘Cooperation’ to ‘Collaboration’ in Container Liner business.

Under the liner shipping environment which is being challenged from various aspects internally and externally, it is imperative to have cooperation with partner lines. If considering the principle of service network which is comprised of physical ships and networks connected to the port calls, it is evident that more flexibilities are coming from available assets… Read More »

How are Container Liners Communicating each other​?

Communication is a fundamental element when keeping cooperation between container liners as various data have to be exchanged between carriers. (Please refer to the article ‘Cooperation’ to ‘Collaboration’ in Container Liners Business for details) It is related not only whether each carrier has EDI capabilities but also being affected by the structure of partnerships which keeps evolving… Read More »

Terminal Productivity from Container Liner’s View

The meaning of productivity is the ratio of output against input made with expectations. In this generic definition, there are two different approaches would be possible in the container terminal operation productivity. One from container liner’s view and another is terminal operator’s perspective. Approach for the consumers(container liners) who are supposed to receive the service… Read More »

Port Time vs. Sea Time? Omni-Operation!

What does it mean port time vs. sea time in container liner operation? Depend on the scale of container liner, it could be separated the responsible teams who were focusing port time and sea time, in specifically, vessel operation and terminal operation. One of the side effects in approaching two different operations is the possibility… Read More »

Where are the Top 100 Container Liners moving?

If we are tracking each container liner’s operating vessels’ number as well as the average capacity of a ship, it represents certain trends in number and capacity wise. Trend 1: The number of ships is moving upper direction, which means increasing numbers of the ship in general. Trend 2: The average capacity of a ship… Read More »

Values in ALLEGRO, all about the Liner Shipping (3)

It is continued post from posting ‘Values in ALLEGRO, all about the Liner Shipping (2)’ The 7th core value in ALLEGRO is about network  control which is getting more important even in  accordance with the extended cooperation with partner lines, and diversified hub ports for efficient  operations. ALLEGRO’s service network management provides maximum combination of service… Read More »

Values in ALLEGRO, all about the Liner Shipping (2)

It is continued post from posting ‘Values in ALLEGRO, all about the Liner Shipping (1)’ The 4th core value that ALLEGRO can provide is exception management which will be a key differentiate element in commoditized liner shipping industry. As ALLEGRO works under integrated and inter-linked business process, efficient handling exceptions are critical not only for… Read More »